ADMINISTRATIVE ASSISTANT

ACADEMIC SUPPORT CENTRE

NorQuesters are difference makers and we’re searching for someone dedicated to making a difference to join our Student Services Support team as an Administrative Assistant. The successful candidate will demonstrate the college values in their daily work, alongside a highly collaborative team of individuals, bringing compassion and consideration to each individual interaction.

Reporting to the Manager of Business Operations, this position is responsible for finding ways forward while providing detailed front-line services, advice to NorQuest clients, and assisting with operations in the Indigenous Services Centre. This position is key to establishing a friendly, working relationship with our learner population and delivers timely, dependable information to a high volume of internal and external inquiries.

HOW YOU'LL MAKE A DIFFERENCE

• Interact with applicants and current students to determine program and status.
• Guide applicants and students to available services.
• Provide information or assistance on which steps clients are required to follow to fulfill their needs.
• Manage Indigenous Service Centre room and equipment bookings.
• Assist with coordination of Indigenous events.
• Process department and staff requests for building or software maintenance by utilizing the college systems.
• Facilitate material development, printing, photocopying, and fax requests.
• Requisition supplies, receive and send shipments.
• Maintain systems and records in alignment with the college processes.

WHAT YOU BRING

• Post-secondary certificate in a related field.
• Some experience that will allow you to easily adapt to the job requirements ex. post-secondary or customer service related.

WHAT MAKES YOU A DIFFERENCE MAKER?

As a difference maker you bring:

• Excellent interpersonal and communication skills.
• Demonstrated commitment to delivering exceptional service.
• Proven ability to manage a high volume of traffic and work.
• Strong organizational skills and attention to detail.
• Familiarity with software like Microsoft Office and PeopleSoft.
• A positive, dynamic, forward thinking nature with an ability to adapt to various priorities with an eye on achieving success for yourself and others.
• Ability to work well alongside a collaborative team of individuals focused on delivering an outstanding learner experience.
• An exemplary level of professionalism and compassion in a multicultural environment.

SALARY: $1,432 - $1,795 biweekly ($37,236 - $46,670 annually) reflective upon what you bring AKA your education and experience. This is a full-time position to September 8, 2023 with immediate access to our great benefits program.

COMPETITION NUMBER: 2022-3797

CLOSING DATE: December 14, 2022 at 11:59 PM MST

Apply to become a NorQuester: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

Psst: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

• We empower NorQuesters. When it comes to working, it’s up to you to decide where (on campus or from another location) and how you work. NorQuesters are expected to embody our Qs—lead from where you are, be dependable, find ways forward—to name a few, but how you do that is your choice!
• We unlock potential. Whether its newcomers to Canada who want to improve their English, students who want to complete their academic upgrading, learners pursuing post-secondary education, or anyone who wishes to strengthen their skills through professional development, our passion to educate touches people of all levels and all backgrounds.
• We strengthen Alberta. From our graduates who hit the ground running, to our partnerships with government, industry, and business, to our commitment to communities, including a dedicated focus on Indigenous communities, we contribute to our province and make it stronger. We strive to be an employer of choice for First Nations, Metis and Inuit people in Canada by leading, supporting, and being an ally through our work toward decolonization, reconciliation, and Indigenization.