Drive for Excellence

Since 2015 AutoPlanet Brampton has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience.

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

AutoPlanet Brampton is currently seeking a BDC Sales Representative to join their dynamic team in Brampton.

About you.

You will join a team dedicated to working cohesively together. You are a high energy, positive self starter that thrives in a fast paced and results oriented work environment. Autoplanet Brampton is a dynamic team who works together as a family in a fun, energetic atmosphere. You are someone who is proactive, transparent and strives for the best service to our valued guests. We have countless success stories and celebrate each and every one. We look forward to having you on board.

Here’s what you’ll deliver:

• Communicate effectively by telephone and email with customers (both inbound and outbound communication).
• Schedule appointments.
• Answer inbound calls and respond to all customer inquiries and all web leads promptly and effectively follow up with clients and prospective clients by utilizing established dealership templates to communicate with customers by email and telephone.
• Utilize dealership call scripts for all inbound and outbound sales calls.
• Schedule, log, and confirm appointments with customers and achieve daily/weekly/monthly goals as established by the BDC Manager.
• Update the CRM with information regarding all verbal communication with customers.
• Enter information in the Appointment Log when an appointment is scheduled.
• Study product and services to continually enhance ability to assist customers.
• Complete necessary certification tests.
• Study used vehicle inventory on a weekly basis.
• Learn pertinent dealership processes.
• Comply with any customer handling and marketing functions.
• Communicate with the BDC Manager relative any potential customers issues or problems.
• Perform all outbound campaigns as periodically assigned by the BDC Manager.
• Perform marketing call campaigns as required and act as a backup to Greeters as required.
• Follow the policies and procedures of the BDC department and AutoPlanet Direct

You champion success with these accomplishments:

• Minimum 1-2 years experience in the automotive service industry.
• Excellent communication, interpersonal and time management skills.
• Ability to adapt to a changing environment and meet deadlines.
• Minimum 1 year dealership licensing experience required.
• Strong computer & leadership skills.
• High School Diploma or equivalent.
• Must have the ability to multi-task and work under pressure.
• Must be willing to be flexible with work schedule.
  
  
  

What’s in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Car Allowance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

***This compensation range will be based on knowledge, experience and bonus earnings***

Job Type: Full Time

Salary: $17 - 22 per hour + bonus

Performance Auto Group is a leading automotive company in Southern Ontario with over 1700 employees, 22 brands and 34 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.