Job description
Work Arrangements
This is a 40-hour per week position, based at the Langley & Aldergrove WorkBC Centres. Occasional evening or weekend work may be required.
Travel to other Training Group sites and throughout the lower mainland to attend events on behalf of the Training Group may be required.
Travel to other Training Group sites and throughout the lower mainland to attend events on behalf of the Training Group may be required.
What Douglas Offers
DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.
The Role
The Business & Community Liaison role is to develop, implement and manage the WorkBC Langley Stakeholder Engagement Plan which includes supporting client recruitment as well as community and employer engagement. They will work to enhance WorkBC Langley’s reputation by developing relationships with strategic community partners, attend relevant community events, engage and inform employers, as well as plan and execute relationship building events at the WorkBC Langley Centre and other areas around Langley and the Lower Mainland.
Responsibilities
- Builds strategic relationships with agencies, businesses, training institutions, and other stakeholder groups;
- Develops and executes plans to engage with strategic community partners;
- Attends employment related events to promote WorkBC Services, learn about updates to Labour Market information and networks with key stakeholders;
- Maintains professional currency with respect to the principles and foundations of community relations, practices and activities;
- Develops, leads and coordinates special events and initiatives to disseminate information about WorkBC;
- Develop, host and coordinate in-house Employment fairs, attend community employment fairs
- Works independently with internal and external contacts to establish, maintain and monitor ongoing communication between members of the community and industry;
- Assists the Centre Manager in executing the WorkBC Marketing Plan as it relates to achieving community relations goals and objectives outlined in the Centre’s annual Business Plan;
- Ensures that they meet or exceed targets set out in the Marketing Plan;
- Works with external contractors to develop a database of community and Centre contacts, interests and opportunities, maintains the database, produces reports;
- Coordinates various meetings, prepares agendas and ensures that minutes and related correspondence are distributed in a timely manner.
- Liaises with Douglas College’s Marketing and Communications team to develop promotional and communications materials (both internal and external);
- Responsible for creating awareness of WorkBC among potential clients and stakeholders as well as the recruitment of participants;
- Prepares and delivers written communications as required;
- Assists in the development and maintenance of social media and online presence;
- Maintains records of contacts and activities, preparing regular statistical reports regarding Community Relations activities;
- Maintains a variety of paper and electronic records;
- Creates, composes and prepares routine correspondence, memos, letters, and reports.
- Participates in the maintenance of Douglas College’s Quality Management System (ISO 9001:2015);
- Performs other duties as assigned.
To Be Successful in this Role You Will Need
- A professional, positive, and energetic attitude;
- To manage conflicting goals and be flexible with shifting priorities;
- Maintain a positive environment, working with co-workers and stakeholders within a diverse culture;
- Demonstrated ability and experience working in a performance based environment and meeting or exceeding targets set;
- Work effectively as part of an interdisciplinary team in the design, development and delivery of services to ensure program outcomes are met;
- Be adaptable in your approach by adjusting to changes in service delivery models, labour market or participant trends.
- Bachelor’s Degree in a relevant Marketing or Communications field, or an equivalent combination of education, training and marketing experience;
- Demonstrated experience building and maintaining partnerships with stakeholders;
- Strong knowledge of social media platforms and online marketing strategies;
- Demonstrated experience providing customer service and resolving issues;
- Demonstrated experience interpreting and applying policy or legislation
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