Here at HerKare, we offer customized programs for women's health goals and needs. We specialize in helping women change their lifestyle by assisting them with one of our personalized programs such as hormone replacement for hormonal imbalance, treatment of dietary consultations, nutrition programs, well womens exams, aestetics and weight loss treatments.

The Front Desk Receptionist (CAM) is responsible for overseeing the day-to-day account activities of our company's customers. The CAM role includes helping the company in retaining its customers. He/she acts as the mouthpiece of the company to always keep the customer happy and responsive. CAMs will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions per customer needs and improve the entire customer experience. Our ideal candidate is able to identify customer needs and exceed client expectations.

Client Account Manager (CAM) Responsibilities

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Collect payment for services and make bank deposits
• Maintain and manage patient records, privacy and security as required by law
• Update and schedule appointments, call missed appointments
• Contact new patient inquires within 24 hours
• Professional appearance and communication (written and oral)
• Partner with team members to create the optimal patient experience
• Daily lite cleaning duties to keep office organized and pleasant
• Monthly inventory and ordering
• Verify Insurance

Job Qualifications

• High school diploma
• Customer service background
• Proficient with Microsoft office word and excel
• Background check

Hours: Full time during the week with 2-3 Saturdays (8am-12:30pm) a month