Job description

We currently have an exciting opportunity for an Food and Beverage Manager and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

The Food and Beverage Manager will be responsible for managing all food and beverage operations and delivering an excellent guest experience. The successful candidate will be able to forecast, plan, and manage all food and beverage orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities:

• Train workers in food preparation, and in service, sanitation, and safety procedures
• Compile and balance cash receipts at the end of the day or shift
• Perform various financial activities such as cash handling, deposit preparation, and payroll
• Supervise and participate in kitchen and dining area cleaning activities
• Resolve customer complaints regarding food service
• Control inventories of food, equipment, and liquor, and report shortages to designated personnel
• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services
• Observe and evaluate workers and work procedures to ensure quality standards and service, and participate in disciplinary documentations
• Specify production and time sequences and workstation and equipment arrangements
• Forecast staff, equipment, and supply requirements based on business demand
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
• Assign duties, responsibilities, and workstations to employees in accordance with work requirements
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
• Perform personnel actions, such as hiring and firing staff, providing employee orientation, training
• Conduct supervisory activities, such as creating work schedules or organizing employee timesheets
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety
• Record production, operational, and personnel data on specified forms
• Develop equipment maintenance schedules and arrange for repairs
• Greet and seat guests, and present menus and wine lists
• Schedule parties and take reservations
• Present bills and accept payments
• Resolve customer complaints regarding food service
• Develop equipment maintenance schedules and arrange for repairs

Requirements:

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field preferred
• A flexible schedule with availability on weekends, holidays, etc. to meet the demands of the hotel

What We Offer

• We offer medical, dental, and vision insurance to our full-time team members
• 401(k) Retirement plan – MCR will match a percentage of what you invest into your retirement
• Paid vacation and sick time
• Incentive-based bonuses
• Throughout your career with MCR we will ensure your success by providing training and career growth opportunities

Our Company

It all began in 2006 with three Value Place hotels. Since then, through a series of development projects and acquisitions, we have grown to become the fourth largest hotel owner-operator in the United States. Our company, which has offices in New York City, Dallas, Chicago, and Richmond, Virginia has a $3.0 billion portfolio of 99 independent and premium-branded hotels containing more than 13,000 guestrooms across 30 states and 75 cities, including two experiential hotels in New York City. We have 3,600 team members across the country and operate hotels under 19 brands, including Marriott and Hilton.

We are a recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and the Hilton Legacy Award for Top Performer. For the TWA Hotel, we won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) and the ULI New York Excellence in Hotel Development Award. MCR was also named one of Fast Company‘s Most Innovative Travel Companies of 2020.

The Company and its corporate affiliates are Equal Opportunity employers. The Company and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Weekend availability

Work Location: One location

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