Full-Time Team Lead- Fredericton, NB

As a Team Lead with CBI Health - Specialized Community Services, you will report to and work closely with the Operations Manager. You will also work collaboratively with the Clinical Manager and BCBA® to ensure the support needs of all individuals residing in the assigned homes are exceeded. You will support staff members to feel valued, motivated, and committed to excellence in all their areas of responsibility. You will provide leadership and guidance to your team to provide a safe environment with an emphasis on quality of life for the people supported.

What CBI Health offers you

• Regularly scheduled hours – Days, Evenings and some weekend work
• Competitive wages
• Benefits including comprehensive Medical & Dental
• Non-Violent Crisis Intervention (NVCI) training
• Supportive and collaborative team environment
• Ongoing education and training

Take an inside look at what you’ll do each day

Leading by example in your assigned home as Team Lead, you will:

• Build strong relationships and rapport with all clients within the homes so as to gain a good understanding of their care needs and behavioral supports
• Coach and monitor staff to ensure everyone understands client care, individual support plans, and behavioral support plans, working on any performance concerns from the Management Team
• Ensure adherence to the meal plan and the recreation plan
• Providing orientation to new staff to ensure continuity of support and care for individuals
• Complete weekly reports and submit to the Management Team
• Perform day-to-day audits of documentation to ensure adherence to regulatory bodies
• Track and identify trends and escalate issues accordingly
• Complete scheduling and ensure adequate staffing is in the home.
• Communicate weekly with BCBA® if applicable to support behaviour support plan implementation.
• Ensure a healthy and safe environment for clients and employees, by participating in staff safety training and home inspections, and ensuring compliance with standards and requirements

What you need to be successful

To take on the role of Team Lead – Specialized Community Services, you must:

• Have a certificate from a related field such as a diploma in Behavior Science, Developmental Service Worker, Child and Youth Worker, Psychology, Social Work and/or equivalent.
• Bring at least one (1) year of direct support experience in a hands-on role providing support to youth or adults with developmental disabilities and complex needs, as well as at least one (1) year of a role in a leadership capacity
• Hold a current CPR and First Aid Certificate
• Provide a clear criminal record check with vulnerable sector screening obtained within the last 3 months
• Effective oral and written communication skills with proven interpersonal abilities
• Strong administrative and time management skills is a must
• Be prepared to participate in Crisis Prevention and Intervention (NVCI) Training (de-escalation and physical management training)
• Be able to provide employee development and coaching in a teamwork environment
• Ability to be well organized, flexible, detail-oriented and focused on excellence in customer service

About Us

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

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