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When serving in this assignment, this individual provides quick, efficient and pleasant service of food and beverage to residents and guests ensuring the needs of both are met. They also must keep dining room areas clean and sanitary according to CJE SeniorLife policies & procedures, and County Guidelines

• Accept food order, communicate to kitchen and deliver food and beverage to residents and/or guests in a timely manner in accordance with Company policies, procedures and standards.
• Ensure resident/guest satisfaction by responding quickly to needs and requests.
• Actively buss tables and reset tables in accordance to Company policies, procedures and Standards.
• Complete assigned side work and checks out with Manager at completion of shift.
• Collaborate with all staff to ensure timely room service according to our Tray Service/Pick Up related policy.
• Maintain clean and sanitary condition of work areas, china and equipment. Comply with all state and local health codes for food handling. Inspect end of shift duties are completed by staff. Adhere to the personal hygiene policy.
• Attend all required training, in services, and staff meetings. Meet all department training standards through regulatory training and/or other necessary training modules as required.
• Train and/or revisit training with staff.
• Maintain a positive and professional demeanor toward all residents, visitors and coworkers.
• All dietary department personnel should follow safety precautions to prevent accidents in food preparation according to our accident prevention in food preparation and prevention of back injury policy.
• Affect budgets by avoiding waste of products and time.
• Perform other duties as assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily (Reference Essential Duties and Responsibilities). The requirements representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate must pass Illinois Food Handler Course within 60 days of hire. Three attempts will be provided to pass this course within the first 60 days of hire. In the event that the associate does not pass the course termination will be pursued. This certification must be maintained throughout the course of employment.

Education and/or Experience

High school diploma or general education degree (GED) preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Certificates, Licenses, Registrations

Must meet state and local health requirements for food handlers. Must possess valid food handlers permit

Other Qualifications

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CUSTOMER SERVICE

Displays behavior that creates a customer service culture at CJE by understanding the needs of our clients and customers and demonstrating a strong bias toward service, quality and customer satisfaction.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to stand on a tile floor for extended hours and maneuver independently and safely around work area. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment, including slicer, chopper, processor, knives, etc.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)