Job description

$100,000 - $125,000 YR

Job Summary

This position is responsible for the operation and management of multi-shift operation (including some small outstations) that performs equipment repair and maintenance on heavy equipment - powered and non-powered for key customers.

The successful candidate will possess strong mechanical/technical knowledge, shop operation and customer service experience. This role is a shop-based position that will require extended work hours with primary responsibility during first shift.

Responsibilities and Duties

· Develop, implement, maintain and oversee the administration of workforce planning, workflow, and process management to ensure fleet maintenance operations are performing at optimal levels.

· Expected to develop quotes utilizing software to customers for repairs and parts required

· Must possess the skills and abilities of a highly skilled technician and is expected to work alongside shop employees to assist in repairs of equipment.

· Ensure all safety policies and programs are adhered to

· Act as primary interface to customers

· Manage shop maintenance activities to ensure work quality standards are met

· Ensure completion and accuracy of shop paperwork

· Assist in recruiting, interviewing and hiring process

· Communicate performance expectations and company initiatives on a regular basis to employees

· Assist in the development and delivery of performance reviews and provide overall ongoing feedback to improve employee morale and performance

· Manage and diffuse customer complaints by developing, implementing and communicating a plan of action to correct issues.

· Provide oversight and direction of inventory management and vendor relations

Qualifications and Skills

· Supervisor/management experience

· Fleet maintenance and mechanical knowledge

· Must pass a background check and pre-employment drug test

· Must have valid Driver’s License

Job Type: Full-time

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekend availability

Shift:

• Day shift

Ability to commute/relocate:

• Boston, MA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to work on Diesel vehicles with little to no help?

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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