Job description
Careers that Change Lives!
Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. Engineer your career with Medtronic.
The Inside Sales Representative role is responsible for the sales activities of the assigned operating unit and defined products. This role will report to the Director of Training and Education, and will strive to protect, grow and execute sales targets, in line with the assigned operating unit strategy and business plan.
A day in the life.
- Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals.
- Identify, develop and close leads for the business and refer on internal leads when appropriate.
- Provides input on new markets, new product introductions, and existing products or supplies.
- Promotes and establishes education of the company's products and/or services.
- Manages and responds to customer concerns and problems.
- Arranges demonstration of products by field sales representatives.
- Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Remotely promote and sell Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
- Remotely in-service and educate clinical and non-clinical contacts within accounts by demonstrating product applications, functionality and use
- Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
- Responsible for remotely pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services.
- Maintain knowledge of the current industry / competitive landscape including, GPO’s, healthcare economics, reimbursement, competitors and competitive products etc
- Review progress against territory quota on quarterly basis and institute corrective action where necessary
- Complete all administrative tasks including weekly call reports, expense reports, new business forms, market feedback, customer contracts, tenders/RFPs etc.
- Attend and participate in sales meetings, training programs, conventions, and tradeshows as directed. Attend all regional and divisional events including National Sales Meeting and Advanced Corporate Training. Some travel within assigned territories to call on accounts, including overnights may be required
- Responsible for obtaining and keeping up to date records for vaccinations, TB tests, flu shots, and other credentials required by accounts in your territory
Must Haves.
- Bachelor’s degree
- Minimum of 3 years of relevant experience and working knowledge of company products and services.
- Experience working with Canadian hospital clinicians and administrators
- Understands the importance of teamwork
- Ability to interact effectively with a wide range of people and personalities
- Ability to accommodate a flexible work schedule
- Must have a valid driver’s license with no restrictions
- Knowledge of the medical device business and healthcare environment
- Proficiency in Microsoft applications and systems (i.e., Word, Excel, PowerPoint, Salesforce.com)
- Strong past achievement record including quota attainment and exceeding sales objectives
- Reflects high level of integrity in people and business management practices
- Sound business acumen
- Multi-tasking and priority management skills
- Ability to communicate effectively (verbal and written)
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
About Medtronic:
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader — that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.
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