To provide professional direct and indirect customer service.

DUTIES:
Under the general direction of the designated supervisor, the position is responsible for:

Leadership Functions:
service delivery in the absence of the designated supervisor
participating in implementing training programs

Service Functions:
providing information services and participating in the development of information tools at

the system level
planning, conducting and evaluating individual programs and events
participating in community outreach
participating in branch and system collection development (recommending selection and

weeding)
performing various duties at the branch, area and system level in areas of expertise such

as: children's collections and programming, collection development, community outreach.

QUALIFICATIONS:

Graduate degree in Library or Information Science from an accredited institution or equivalent
education

Understanding and appreciation of the philosophy of public service to all, in accordance with human
rights legislation and the principles of equity and access in the delivery of library service

Professional skills, including information services, collection development and knowledge of adult,
young people's and children's literature

Strong interpersonal, communication, organizational, and customer service skills
Ability to plan, conduct and evaluate programs
Flexibility.

SALARY: $39.00 per hour (2022 Rate)

How to Apply:

E-mail your cover letter and resume, quoting the Job Posting #, to recruitment@tpl.ca. We thank all
applicants and advise that only those selected for an interview will be contacted.

The Toronto Public Library invites applications from all qualified individuals. The Library is committed to
employment equity and diversity in the workplace and welcomes applications from visible minorities,
Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.

Upon request, accommodation will be provided for persons with disabilities through all stages of the
recruitment and selection process.