Job description

Logistic coordinator & Customer service

Playwell is an importer and wholesaler for children toys in Canada, our office is close to the intersection of Kennedy Rd & Ellesmere Rd.

Primary Responsibilities:

Coordinate activity between order desk, warehouse, customers and carriers to ensure all orders are being shipped in a complete and timely manner.

Create and manage shipping appointment, documentation, labels and invoices for all the outbound shipments on a daily basis.

Perform daily review of pending shipping.

Conduct investigations of problems or issues and make recommendations for corrective actions.

Answer telephones and direct customers as required.

Qualifications:

Excellent verbal and written communication skills.

Multi-tasking skills.

Must be proficient in Word, Excel, Outlook, Gmail.

Ability to engage appropriately and work as part of a team.

Ability to engage customers in a friendly and professional manner.

Experience: one year of previously related experience is preferred.

Job Type: Full-time

Salary: $3,400.00-$3,500.00 per month

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (preferred)

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