Job description
Position:
Impressions, Impressions, Impressions!
As the Front Desk Specialist at Elevate MD, you will be our “Director of First Impressions” and are responsible for preparing the front office for a remarkable patient experience. Whether on the phone or in the office, you are the first person a patient encounters and the one who leaves a great lasting impression as they check out and schedule their next appointment.
The right addition to our team will be punctual and reliable, bubbly and inviting, confident talking to patients on the phone or in person, and proficient using the computer. Ideal candidate will be a fast-learner, ideally with a background in medical aesthetics who would enjoy being part of a highly regarded, fast growing medical-spa.
About US
Our mission is to help patients improve their life by optimizing their health. We offer hormone optimization for men and women, concierge primary care medicine, the most advanced non-invasive body contouring, traditional women’s health/gynecology, cosmetics, skincare and more!
If you’re ready to join a team of caring, professional people where each role is important, send you resume
Location:
- 4631 Ridge Avenue, Suite A - Cincinnati, OH 45209
Schedule:
- Full daytime shift (80 hours/bi weekly), Monday - Friday, 8am-4pm. Opportunities for occasional night/weekend event hours
Experience:
- Front office/administrative duties. Prefer candidates with front office experience in a medical/physician office setting.
Job Duties:
Front desk receptionist -
- Scheduling patient visits, confirming appointments, and returning calls, while maintaining HIPAA standards
- Greeting and checking patients in and out of the office
- Promotes quality communication among staff and patients to create professional, safe, and effective individualized care.
- Maintains a safe, secure and healthy work environment by establishing and following standards and procedures; complies with legal regulations.
- Serves and protects the Elevate MD practice by adhering to professional standards, policies and procedures, as well as federal, state and local requirements.
Minimum Skills & Qualification Requirements
- Demonstrates professional & effective oral, written and computer communication skills.
- Demonstrates a willingness to work in a team environment.
- Demonstrates flexibility in response to unexpected changes in workload, staffing and scheduling.
Preferred Skills
- Great attitude, Coachable, and Hardworking
- Punctual, on time daily and dependable
- Strong communication skills in person and on the phone
- Strong computer skills
- Experience working in the medical field.
- Experience with electronic medical health record (EHR)
Our Mission:
Our mission is to help patients improve their life by optimizing their health. We offer hormone optimization for men and women, concierge primary care medicine, the most advanced non-invasive body contouring, traditional women’s health/gynecology, cosmetics, skincare and more!
Additional Compensation:
- Bonus opportunities
Benefit Conditions:
- Only full-time employees eligible
Benefits:
- Paid time off
- Additional PTO on your Birthday!
- Sick days
- Paid holidays
- Office Discounts on products and services
EMR Used:
- Advanced MD
Job Duties:
- Greeting patients in person or on the phone
- Scheduling
- Processing payments
- Stocking supplies
- Answering and routing phone calls
Schedule:
- Monday to Friday
- Day shift 8a-4p
- 8 hour shift
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- Flexible spending account
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Endocrinology
- Holistic Medicine
- Internal Medicine
- Ob/Gyn
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: One location
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