Job description

We are seeking a compassionate individual to join our team as a heart-centered, caring receptionist at our health clinic. The ideal candidate will be responsible for greeting patients, answering phones, scheduling appointments, and managing invoices along with other day to day operations. They will have excellent communication skills, a positive attitude, and a deep commitment to providing exceptional customer service.

Responsibilities and Tasks:

Administrative: (most required)
Managing invoices/payments on Quickbooks.
Managing team schedule for meetings/appointments/communication with clients.
Helping with errands/shopping and shipping
Ordering herbs / supplies via our vendors or on amazon
Managing orders and fulfillment

Customer Support: (most required)
Booking/rescheduling/canceling appointments via online software.
Responding to calls/texts/emails from prospective clients and current customers. Sometimes this means going back and forth between Dr Ram and the client.
Feel confident to explain various services and products of the Healing Gardens to get clients to book appointments, including panchakarma/home cleanse.
Follow ups: Phone calls or texts to recent clients to check in to see how they are doing, following up with them to reschedule book appointments.

Creative Healer Tasks: (occasional)
Podcast / videos: Assisting in creating, planning, scheduling podcasts, video content
Events/webinars: Helping with slides/handouts, content for events and webinars.
Assisting Dr Ram in blending herbs / making capsules

Marketing and Social Media: (occasional)
Assisting with writing content for social media and marketing of products.

Job Details
W-2 employee on an hourly basis.
30hrs/week and with possibility move to 40 hrs/week in 3 months.
Discounts on our services and wellness programs

Personality
Customer support friendly
Positive attitude and adaptability
Attention to detail
Strong integrity
Strong desire for excellence in quality of work as well as customer support.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Tustin, CA 92780: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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