Job description

The Program Coordinator is responsible for overseeing the program’s long-term strategic objectives and daily operations. The role encompasses the following duties:

Program Planning

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization
• Develop new initiatives to support the strategic direction of the organization
• Develop and implement long-term goals and objectives to achieve the successful outcome of the program
• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement, identifying gaps and solutions to fill those gaps
• Develop and identify funding proposals for the program to ensure the continuous delivery of services
• Develop an outreach strategy geared towards newcomer/refugee/immigrant women in the community
• Plan and meet annual fundraising goals

Program Organization * Ensure that program activities operate within the policies and procedures of the organization.

• Ensure that program activities comply with all relevant legislation and professional standards.
• Develop forms and records to document program activities.
• Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.
• Raise awareness of the program in the community and develop and maintain a network of contacts in the community.

Program Leadership * Supervise program staff by providing direction, input and feedback.

• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program.
• Liaise with the senior managers and other managers to ensure the effective and efficient program delivery.
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
• Represent clients, staff, and the organization on local committees when necessary.
• Create a positive team atmosphere and motivate staff effectively.

Program Reporting and Monitoring * Write reports on the program for management and for funders.

• Ensure that the program operates within the approved budget.
• Ensure that all financial records for the program are up-to-date.
• Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements.
• Provide required information to have invoices generated and submitted to funders according to the established timelines.
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
• Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework.
• Implement the organization’s policies, procedures and practices.
• Ensure that personnel files for the program are properly maintained and kept confidential.
• Establish and implement a performance management process for all program staff.
• Engage volunteers for appropriate program activities using established volunteer management practices

Qualifications * Undergraduate degree in social work or related field or suitable combination of education and experience;

• Ability to think creatively;
• Knowledge about the settlement sector with a view of the larger landscape of settlement in Canada;
• Experience working with diverse populations including but not limited to newcomers, language minorities, racial minorities, marginalized communities, LGBTQ, disabled and those without status;
• Excellent planning, analytical and organizational skills;
• Demonstrated ability to meet objectives and solve problems through strategic vision and tactical execution, and to make independent decisions in a fast-paced changing environment;
• Proven ability to lead, encourage and motivate staff in a team environment;
• Strong computer skills, including MS Office;

The Windsor Women Working With Immigrant Women welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Part-time

Salary: $26.12 per hour

Schedule:

• Day shift

Ability to commute/relocate:

• Windsor, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Experience:

• Coordinator: 1 year (required)

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