Coast Claims Insurance Services is a fully independent adjusting firm, based in British Columbia and Alberta with its roots on Vancouver Island.

Our receptionist is responsible for a wide variety of clerical office duties in support of company administration. Includes coordinating and communicating office activities, greeting and screening visitors, answering and referring inbound telephone calls, and scheduling appointments.

Key responsibilities include but are not limited to the following:

• Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
• Type forms, letters, reports, and memos as necessary.
• Receive and distribute all forms of paper correspondence.
• Organize, maintain, and coordinate office records and files in their proper locations.
• Where necessary, assist in compiling data for various reports.
• Arrange and book meetings in boardrooms
• As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
• Provide information to staff and/or clients about special activities.
• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
• Maintain the reception in a tidy and presentable manner.
• Accept and monitor inbound shipments as necessary.

What you bring to the team

• Strong knowledge of general office procedures
• Superior typing and dictatyping
• Able to write simple correspondence, including memos, letters, etc.
• General mathematical skills.
• Ability to apply understanding to carry out instructions in written, verbal, or diagram form.
• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
• Able to maintain filing systems and basic databases.
• Excellent analytical and problem solving skills.
• Strong written and verbal skills to communicate with all levels of the organization and its executive team.
• Strong customer service orientation.
• Strong administrative and clerical skills.
• Ability to multitask and prioritize

What Coast Claims has to offer

• Cost of living increase
• Benefits packages including medical, dental, and vision
• Company matched RRSP’s
• 6 Paid sick days annually
• Work/Life Balance
• Engagement events
• Office hours are Monday to Friday, 8:30 to 5:00

Coast Claims prioritize diversity while we thank all applicants for their interest in this opportunity, we will only be in direct contact with those applicants who are selected for an interview.