Job description

Couples Therapy Centre

Position: Remote Executive Admin Assistant to the Clinic Director

We are seeking an outgoing, detail-oriented, efficient person to join our team and provide support to our Psychotherapy practice. The ideal candidate is skilled at prioritizing, multi-tasking, and has a warm, positive attitude. This Candidate is willing to learn and grow with us!

This role reports to the Owner of the Company.

About Us

Couples Therapy Centre is a group practice and all of our couple therapists are relational therapists by training, with graduate degrees. We have clinical experience providing therapy for individual adults, couples, children/teens, and families. We offer in-person as well as online/telephone therapy to our community in Georgetown as well as throughout the province of Ontario. As an administrator, you will be joining a team of supportive, empathetic, and caring mental health practitioners, all dedicated to helping people on their journey to improved mental health and wellness.

Qualifications:

University Psychology students (3rdyear or above) are welcome to apply!

1+ year of experience in customer service or administrative support role required

Must be proficient in Google Suite applications (Gmail, Calendar, Docs, Sheets) as well as Microsoft Office applications (Word, Excel)

Experience using Janeapp is an asset.

Responsibilities

Connecting with prospective and current psychotherapy clients via telephone, email, and social media

Completing intake interviews and answering client questions

Assisting with content for social media platforms, blogs, and newsletters

Supporting a team of psychotherapists, social workers, interns, and volunteers

Completing other administrative tasks such as compiling referral documents, creating various resources for clients and staff

Supporting Psychotherapists with client bookings, payments, administrating intake & consent forms, etc.

Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)

Creating social media posts in collaboration with Social Media Volunteer

Potential leadership to other members of administrative team

Skills & Attributes of our ideal candidate:

• Dynamic, self-motivated individual with the ability to work independently under pressure
• Strong communication skills, ability to communicate professionally both verbal and written, with compassion, and with patience when dealing with all clients
• Confidence to share ideas and constructive criticism to help us grow
• Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
• Tech savvy (we are paperless and everything is online)
• Working autonomously comes easy to you but you also love collaborating with a talented team

Pay: $20/hr

Shifts will be: Completed remotely, 2-5hrs per week to start, with room to build more hrs

Application Process:

In addition to submitting a resume and cover letter, please complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.

We thank all applicants for their interest: Only those under consideration will be contacted.

For more info on our practice, check out our website: www.georgetowncouplestherapy.com

Job Types: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 2-5 per week

Salary: From $20.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Evenings
• Monday to Friday

Work Location: Remote

Expected start date: 2023-01-02

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