OUR PASSION IS CHILD CARE, OUR SECRET IS PEOP LE.

TOPP KIDS Out of School Clubs (1533948 Alberta Corp.)

APPROVED BY:

DATE APPROVED:

REVIEWED:

JOB TITLE:

Room Lead

MAIN PURPOSE OF THE JOB:

As a Room Lead, you will be a dynamic leader with expertise in Early Childhood Education focused on developing

the growth and quality of your TOPP KIDS Out of School Club program, working as the Program Coordinators right
hand / support / Alternate Supervisor. You will work closely with the Front Line team as well as the Leadership

teams of multiple TOPP KIDS programs to create a rich environment for children, families and staff to reach their

full potential. You will ensure all TOPP KIDS brand standards and best practices are being accomplished daily.

Using the Leadership Imperatives: Connect, Shape, Lead and Deliver- you will help lead, develop and support
Active Play Coordinators, and Practicum Placements and support the planning, supervision, safety, licencing,

maintenance of brand standards, administrative tasks, meeting the needs of the children, and community

building of the program. While doing this, you will develop positive relationships with our families, staff and

community stakeholders and act as the supervisor when the Program Coordinator is not present.

You will be responsible for ensuring your portfolio duties are executed with excellence- outlined in your portfolio.

You will act as a support to everyone on the team and be in charge of repair and maintenance, files, Timesavr,

audits, registrations, and the Quality control processes.

Above all you must ensure that the program is are maintaining a high level of FUN & EXCITEMENT for children,

families and your team.

REPORTS TO:

This job title that this job incumbent reports to the: Program Coordinator, Regional Manager, Operations Manager

and C.E.O.

DIRECT REPORTS:

Job tiles supervised by this job incumbent.

Active Play Coordinators, Practicum Students, and Volunteers

QUALIFICATIONS:

The minimum qualifications required to successfully perform this role:

2+ years of Early Childhood Education or related experience, a minimum of a Level 1 Alberta ECE Certification,

personal vehicle and valid drivers license.

ADDITIONAL QUALITIES/SKILLS/ ATTRIBUTES NEEDED ARE:

• Strong relationship building skills with teams, families,

children and community

• Ability to lead using TK Brand Standards and Best

Practices

• Adaptable

• Strong communicator, both written and oral

• Knowledge and familiarity with the jurisdiction of the

Alberta Child Care Act and child care Best Practices

• Possession of basic computer and technological skills,

especially Word, Excel, Adobe, and internet (preparation of
documents in various formats such as PDF, Word, etc., electronic

file naming, uploading documents).

• Ability to maintain confidentiality of company practices/

staff / or occurrences that may arise.

• Ability to maintain a routine, transitions, and expectations

effectively and consistently.

• Strong technology /computer knowledge & ability

LEADERSHIP TEAM – ROOM LEAD

OUR PASSION IS CHILD CARE, OUR SECRET IS PEOP LE.

• Attention to detail with a focus on goals.

• Excellent follow-up skills and takes initiative.

• Mentorship skills for teams and practicum students

• Spirit of teamwork and professionalism

• Personal drive for self-growth and improvement

• Reliable transportation and ability to commute to multiple

locations.

• Ability to convey a “Family Run Feel”.
  

All qualifications comply with human rights legislation.

DUTIES AND RESPONSIBILITIES:

8 AREAS OF RESPONSIBILITY
Reflected in evaluations

PROGRAM SUPPORT/ LEADERSHIP
• Be a brand ambassador- Face of the company to families, team

members and community.

• Supports the “Daily Flow” routine and all transitions per brand

standard.

• Works with the Program Coordinator and Front Line team to create a

stronger program.

• Attends Leadership Meetings as needed.

• Attends and writes minutes for team meetings.

• Follows the TOPP KIDS Administrative Calendar.

• Is counted in ratio for when/where needed.

• Maintains the administrative tasks of the program including but not

limited to those in your portfolio.

• Fosters culture surrounding continuous communication, growth and

“Family-Run” feel with team.

• Accountable and takes pride in the program, its operations and

team.

• Leads the team as Supervisor in Program Coordinators Absence.

AUDITING, SUPERVISION, SAFETY & CLEANING
• Helps team understand portfolio Section Audits and ensures

Coordinators are managing, reviewing and executing with
excellence.

• Acts as a support to any team member during the planning or

execution of their scheduled activity.

• Uses the TOPP KIDS Administrative Calendar - complete Child, Staff,

Medication, File & Licensing audits when due.

• Supports daily Pre and Post shifts (discussions) are being held to

better plan the day and reflect.

• Follows up with the Program Coordinator on Weekly and monthly

audits.

• Coaches team members on dealing with behaviour management and

the following communication with parents.

• Preforms excellence in execution of Active & Effective Supervision

• Performs excellent execution of Every Face, Every Section, Every

Time You Walk the Floor.

• In charge of all physical and digital files & emergency backpack

• Ensures all safety and medication procedures are met, coached and

well communicated.

• Makes team aware of individual chid needs, medical conditions,

allergies, custody orders, etc.

• In charge of programs equipment Repair and Maintenance

• Supports the completion of safety drills (fire and lockdown).

EVERY FAMILY LEAVES HAPPY
• Talk to every Family! – builds respect and trust.

• Hosts all Parent Orientations and tours.
• Fosters culture surrounding continuous communication and “Family-

Run” feel with families and community members.

• Effectively communicates with parents any child difficulties, issues

or action plans when acting as Supervisor.

• Supports the Program Coordinator in professionally communicating

to families and community through Weekly Newsletters and event

promotions.

GROWTH AND ACCOUNTABILITY

• Focuses on the continuous growth of self and team members, acting

in a mentorship role when needed, maintaining a culture of growth

for everyone.

• Always innovates new ideas to better the program.

• Always keeps the program at capacity numbers and manages

registrations, promoting when needed.

• Performs weekly Portfolio Audit reviews.

• Attends all mandatory workshops and meetings

• Ensure all staff hours are accurately recorded each shift.

EMPLOYER OF CHOICE
• Promotes the Early Childhood & Development sector as a

professional career using language commonly used across the

sector (i.e: Educator vs playworker).

• Promotes the use of brand specific practices to promote a fun

professional workplace. (buy into the cheesiness!)

• Catches team members “doing it right” and celebrates publicly.

• Fosters culture surrounding continuous fun and excitement in the

workplace.

• Helps Program Coordinator plan staff events for culture and moral

building.

• Encourages continued growth of employees and self through

Professional Development Coordinator and furthering education

programs.

• Help Program Coordinator coach all practicum placements and

internships at the program.

LICENSING & COMMUNITY INVOLVEMENT
• Maintains and holds team and program accountable for licensing

and brand quality standards at all times.

• Maintains current files (child/staff/ company/etc.)

• Supports Program Coordinator with completing Weekly Newsletters

to all families and community members in the program.

• Maintains up to date files (child/staff/ company/etc.)

• Maintains up to date Timesavr records and accounts.

• Maintains current Portfolio and documentation booklets, QEP, and

reporting.

• Actively ensures TOPP KIDS is involved in the community- school,

neighbourhood, city, etc. (e.i: Involving local businesses, associations,

schools and community member, etc.

PROGRAM QUALITY & MAINTENANCE
• Ensures that Fire and Health inspections and records are up to date.

• Consistently evaluates the quality of the program and its delivery to

the families (parents eye view)

• Ensures that Parent / staff/kids boards and all postings are

professional and brand standard and presentable.

• Supports the Program Coordinator when executing the Program

Performance Evaluations to ensure brand standards are met.

• Ensures programs use brand schedules, routines and processes and

coaches’ teams on them when needed.

REGISTRATIONS, TIMESAVR, & REPORTING
• Ensures that program is operating at Capacity (full program) always.

• Keeps all files and systems (TimeSavr program) up to date and

working.

OUR PASSION IS CHILD CARE, OUR SECRET IS PEOP LE.

• Ensures that Timesavr registrations are filled out with pictures and

receive both the welcome email as well as contact via phone call and

start dates/waitlist info, payments/info, and confirmations.

• Ensures all payroll and month end procedures and reporting is done

thoroughly, correctly, and on time.

• Ensures all deposits are submitted on time and reported properly to

Accounts Manager.

• Ensures Late Fees, Child Care Fees, etc. are recorded and reported

properly and collected immediately.

• Helps the Accounts Manager ensure that all families at the program

keep a $0.00 Account Balance

Further tasks may be listed in the Room Lead Portfolio.

WORKING CONDITIONS:

You will work primarily at a school location, both indoors, and outdoors in an active setting. Between school

hours you will continue to work in an office or home setting and should be aware that some supervision may

also be required on field trips during program time.

Travel may be necessary and done so in a chartered bus between program and field trip locations.

Shifts are typically split and can span from 6:45 AM – 6:00 PM following a general schedule (dependent on your

location and program needs) and may be subject to change throughout the year. Schedules must not exceed a
maximum of 40 hours per week but flexibility may be needed (See contract for your scheduled hours). Break times are

self-managed, and some shifts may be extended based on company needs.

PHYSICAL REQUIREMENTS

The physical requirements of the job are stated in this section. Depending on the position type, a variety of

physical requirements may apply. Sections which need to be referenced are listed below:

In this role you may have to lift carpets and other materials, boxes of paper, or supplies which weigh approximately 20 -
40lbs.

• Motion Parameters

In this role you may be expected to sit at a desk for long hours or stand in programs during your shift. Other common
parameters would be running, walking, playing floor activities with children, stairs, squatting, kneeling, pushing or

pulling furniture.

• Vision and Hearing Requirements

In this role you may be expected to spend long hours in front of a computer screen and may be required to have the
ability to read signs and documents, see across the span of a gymnasium or field and judge distances as well as actively

listen during child care supervision and program assessments.

• Psychological Demands

In this role you will be is expected to make both strategized and quick decisions, supervise and coach workers, problem

solve, read or write, speak publicly, or interpret data as well as support both the professional and sometimes personal

growth of individuals.

You will also work closely with families and often hear their stories and act as a sounding board or support, creating a

community of care around them. This at times may become psychologically taxing.

OUR PASSION IS CHILD CARE, OUR SECRET IS PEOP LE.

ACKNOWLEDGEMENT & AGREEMENT

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated

by your changing role within the organization and the overall business objectives of the organization.