Job description
OVERVIEW OF DESTINATION HOTELS BY HYATT
We foster a creative, entrepreneurial and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Your role will be integral to the success of our company. We strive to create a work place culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Destination Hotels. Our associates are proud to work here!
SPRUCE PEAK:
For over a century Stowe has attracted the world’s most discerning travelers, who have cherished the beauty of the areas covered bridges, sparkling lakes, rambling woodlands and majestic peaks. Those who frequent Stowe treasure its ability to welcome the world, while still retaining the quintessential small New England town charm. The creation of Spruce Peak reaffirms the mountain’s reputation as a world-class resort. The 312-room luxury lodge establishes a new alpine aesthetic for Stowe; one that celebrates rustic Vermont-Alpine architecture, the artisan traditions of New England and the tranquility of the area. The lodge features stunning, panoramic mountain views, an ambiance of rustic elegance, and truly intimate and gracious service unmatched by any other resort in New England.
BASIC JOB FUNCTION:
The Rooms Manager is responsible for the day-to-day operation of the Front Office for the Lodge at Spruce Peak. This includes ensuring that we are providing the highest levels of guest service and ensuring that standards are in place for all areas of parking, door, bell teams, ski valet, concierge and front desk teams. The Rooms Manager is responsible for maintaining the efficient operation of the bell/valet, ski valet, guest services, and front office department. The individual should be instrumental in supporting good public, departmental, and employee relations.
Qualifications
- Hospitality or Guest service background is required.
- Hospitality Management Degree or Diploma is an asset.
- Minimum 2 years supervisory or management background required or the combination of related education and experience.
- Strong Managerial skills with a record of positive associate relations, team leadership abilities and a proven guest service record.
- Results-oriented with the ability to be flexible and work under pressure.
- Working Knowledge of Word, Excel, and Property Manager (will train Property Manager if not knowledgeable).
- Knowledge of SMS, ADP, and Hyatt Rewards is a plus
The Perks (vary by hours committed):
- Paid Time Off
- Heath Benefits - after 30 days!
- Winter- Ski Pass to Stowe Mountain Resort
- Summer- Golf Membership to Stowe Country Club
- Complimentary and discounted stays at Hyatt Hotels worldwide
- Onsite Fitness Membership
- Employee discounts at the Spa & Restaurant Outlets
- 401(k) Matching
- And much more!
Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.
Proud diversity advocates and EOE.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
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