Description

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community."

The Opportunity:
We are searching for a strategic, organized professional to join our administrative services team at our Goldendale location as Secretary Senior. This position provides secretarial support to a team of Social Service Specialists within Region 2 Goldendale office. As a Secretary Senior, you will greet visitors, answer questions, and provide information regarding DCYF programs to the public. Our ideal candidate will be able to plan independently, organize and prioritize work, and initiate action to ensure work and office goals are met. If you like developing new work methods and solving problems, we encourage you to apply and see what DCYF is all about!

Some of what you will get to do:

• Serve as the first point of contact for clients, co-workers, and community members.
• Answer multi-line phone system, determine next steps to assist customers and resolve problems.
• Respond to inquiries regarding DCYF policies, procedures, and services.
• Process discovery requests/guardianship disclosure for office.
• Serve as the Family-time Office Visitation Coordinator by scheduling/reserving rooms.
• Manage Cordiant Portal, and input/update Famlink as necessary.
• Serve as the Background Check Liason.
• Request Social Security Cards and Birth Certificates.
• Manage concrete goods and office inventory, process service referrals, and track and organize office inventory.
• Make travel arrangements for supervisor(s) and staff; maintain records of travel itineraries; may compile final travel expense reports.
• Use various operating systems and software to process technical manuscripts, examinations, scanning, and correspondence.
• Assist and support Social Service Specialists with vehicle reservations and other various requests.
• Assist with State vehicle monitoring; transport state vehicles for repairs and/or routine maintenance and schedule repairs.
• Assist with other clerical duties as assigned.

What we are looking for:
High school diploma (or completed GED) and two years of increasingly responsible experience in office, secretarial, bookkeeping, accounting, or general administrative duties.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Experience operating a computer, keyboarding, and utilizing Microsoft Office products.
• Experience drafting, editing, and sending electronic correspondence.
• Experience researching and navigating internet browsers.
• Experience editing, proofreading, and drafting memos and other forms of written documents.
• Experience prioritizing multiple assignments in an office environment.
• Ability to effectively communicate with management, peers, clients, and the public.
• Ability to work effectively in a diverse and fast-paced environment.
• Ability to process high levels of customer service skills.
• Ability to operate vehicles for maintenance/repair transport.
• Ability to handle inquiries and complaints promptly and courteously.
• Ability to maintain confidentiality in all aspects of the job.

How do I apply?
Complete your applicant profile and attach the following documents:

• Current Resume
• Cover Letter

Supplemental Information:
**Per Governor Inslee's Directive 22-13.1 (Download PDF reader) state employees must be fully vaccinated against COVID-19. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation**

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position is covered by a collective bargaining agreement.

This recruitment may be used to fill multiple vacancies.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.

DCYF is an equal-opportunity employer and supports equity, diversity, inclusion, and respect.

Need accommodation throughout the application/interview process? Unable to apply online? Contact the Recruitment team at dcyf.jobs@dcyf.wa.gov or (360-870-3221) or the Telecommunications Device for the Deaf at 800-833-6388.

Experiencing technical difficulties creating, accessing, or completing your application? Call NEOGOV toll-free at (855)524-5627 or email support@neogov.com.

To take advantage of the Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching it.

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