This opportunity is currently only available to bargaining unit members. If you are not a bargaining unit member, your application will not be forwarded to the hiring manager. In the event the position is not filled with a bargaining unit member, it will be reposted and open to all general applicants.


Role Impact:
To deliver a consistent and superior level of customer service to clients by actively seeking out opportunities to provide assistance and support. To ensure that property rules and standards are observed by maintaining a highly visible and reassuring presence through their assigned patrol and post duties. To act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. The successful candidate must be able to work shifts including weekends, nights, and evenings.

What you will deliver:

• Ensure the protection of tenant employees, property and information through enforcement of access control and property removal process
• Identify and deal with security exposure, violations, hazards and suspicious activities and report same
• Provide after-hours lock up and morning open up
• Respond and have accountability for resolution of customer concerns/complaints
• Be aware of the overall lobby presentation and report areas requiring attention
• Maintain and enforce access control procedures
• Ensure all relevant matters are brought to the attention of Security in an efficient manner without fail
• Conduct access control duties in respective tower assignment as required
• Conduct fire watches and other area checks in respective tower assignment as required
• Complete other duties as assigned

What your strengths are:

• Service oriented
• Strong customer service and interpersonal skills
• Detailed notebook taking and report writing ability
• Ability to overcome adversity and handle stressful situations with tact and diplomacy
• Ability to function in a fast-paced environment
• Ability to walk or stand for extended periods, some lifting up to 20 pounds

What you need to succeed:

• Minimum one year general security experience preferred
• Current CPR and First Aid Certificates preferred
• Diploma in Security preferred
• Successful completion of annual Use of Force and CF compliance training
• Working knowledge of Occupational Health and Safety Act
• Maintain safe working practices and will demonstrate same to co-workers
• Basic knowledge of emergency procedures and Standard Operating Procedures
• Maintained and enforced access control procedures
• Complete CF Serve and Secure program and recertification annually
• Obtained and will maintain a valid Security Guard license and comply with PSISA and its regulations, as amended from time to time