SUMMARY

Coordinates the Admissions Department’s activities in the pre-admission, admission, discharge, and follow-up processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Coordinates resident/patient referral and approval process.

• Conducts tours of facility with potential residents/patients and their family members.

• Ensures an 80% conversion ratio of tours to admissions.

• Ensures level of care approval obtained as indicated and / or OBRA screen (PASSAR, MIMR) is completed.

• Tracks pre-admission referral activity daily / weekly.

• Assists the Admissions Director with arrangements and confirmation of all admissions. Notifies Departments of anticipated admission.

• Ensures specialized equipment is ordered as indicated from admissions screening and assessment.

• Reviews insurance contract content for need to obtain prior approval from authorized payer.

• Completes records and documentation in accordance with company policy and state and/or federal guidelines.

• Assists with facility sponsored events and family meetings to promote skilled services.

• Performs other duties as assigned.

ENTRY QUALIFICATIONS

• Minimum two (2) year degree required; four (4) year degree preferred.

• Minimum of three (3) years experience in actual health care sales/marketing/insurance.

• Must have basic understanding of sales and marketing processes.

• Must be familiar with medical terminology.

• Proficient in Microsoft Office products (Word, Excel, PowerPoint).

SUPERVISORY RESPONSIBILITIES

n/a

PHYSICAL DEMANDS AND ENVIRONMENT

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift medium to heavy objects including assisting with the movement of Residents. In compliance with applicable law, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.