Job description
Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.
We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.
Come play a key role in building the future of innovation in Canada, Let’s make your possible.
Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
Wahat You will be doing:
- Respond to corrective network problems, performing effective/efficient problem analysis, rapid troubleshootingdiagnosis and prompt repair of equipment to ensure service restoral objectives are met.
- Coordinate with other Technicians and departments as required to obtain maintain service levels.
- Plan for and implement preventive maintenance routines to ensure network standards of performance are met.
- Perform cutovers and upgrades on the network as directed by work orders.
- Maintain "up-to-date" site documentation as outlined by the EWO initiative.
- Perform acceptance tests on newly installed sites and equipment to ensure results meet design specifications.
- Microwave and Transmission experience would be beneficial (e.g. DS1, DS2 ,DS3)
- Gain in depth knowledge of key quality service indicators in geographic area of responsibility.
- Optical Fibre, SONET and knowledge of TCP/IP is required.
- Participate in retune activities associated with network optimization and build activities.
- Maintain inventory of required parts and perform regular audits to ensure availability of parts.
- Administrative reporting of Mileage, Timesheet, Expenses, Equipment and Deficiency ticket updates etc.
- Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes.
- Document activities for future assessment analysis.
- Maintain current documentation of site status, complete trouble tickets, incident report and other required reports.
- Shift work, overtime, and 24 hour on-call support is required on a regular rotational basis.
Waht you have:
- Diploma or Certificate in Electronics from a technical institute.
- Ability to work with minimal supervision.
- Proven ability to work in a fast-paced environment with shifting priorities.
- Demonstrated investigative, problem solving, analysis and troubleshooting skills.
- Strong interpersonal and communication (verbal and written) skills.
- Standby, overtime and shift work is required.
- Ability to travel and work at various sites as required.
- Must possess a valid driver's license and have a clean driving record.
- Available to travel periodically within Eastern Canada
- Experience with diesel and portable generators would be an asset
- Experience with use of off-road vehicles (ATV, skidoo) would be an asset.
- Ability to work in harsh climate conditions as required
Schedule: [[req_RogersFullPartTime]]
- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment
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