Dealership:

Crater Lake Ford Lincoln

Lithia & Driveway (NYSE:LAD) is the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner. We are one of the fastest-growing companies on the Fortune 500 (#158 in 2022). With over 296+ dealerships nationwide representing over 48 brands in 3 countries!

We are committed to growing our company and Growing our People!

With core values to Earn Customers for Life, Take Personal Ownership, Improve Constantly and Have Fun , we believe in celebrating success and cheering one another on!

It is the responsibility of the Receptionist to provide professional, courteous, and effective customer service. This individual answers and routes calls, greets customers and assists the management team as needed.

Responsibilities

• Answer all incoming phone calls according to company policies and in a friendly, prompt and professional manner.
• Page employees who are requested by customer either in person or via telephone.
• Transfer phone calls to appropriate parties promptly and accurately.
• Take phone messages when needed and ensure they are received by the appropriate person.
• Greet and assist all customers in a prompt, friendly and professional manner.
• Maintain cleanliness and appearance of desk and showroom.
• Other duties as assigned.

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication

Additional Duties

• Scanning in of Ros daily which is a 3 to 4 hours daily task.
• Coordinates day-to-day operations of Pickup & Delivery and/or Mobile Service initiatives, including scheduling service
• Dispatching (if needed)
• Ensuring loaner readiness and availability
• Customer communication and follow up
• Acting as a liaison between the Service Team and the customers

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.