Job description

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Responsibilities:
The Retail Store Manager is a key member of the Retail Sales team. The incumbent will support and promote a positive company image and encourage the sale of Eastlink’s products and services while providing effective leadership for the retail team. Some of the responsibilities include:

• Lead and motivate your team in the pursuit of exceptional customer experience while driving sales results
• Take ownership of outcomes and develop creative plans to grow store sales
• Set clear expectations and provide constant feedback
• Identify and bring forward practical solutions based on facts to drive high performance
• Grow and develop the team to maximize their potential

Qualifications:
The successful candidate will be customer focused, have exceptional leadership, communication, decision making and problem solving abilities. A consummate team player, the successful candidate is able to build strong relationships with customers, employees and management while demonstrating accountability, adaptability, creativity, and a sense of urgency in an exciting consultative sales environment.

• Passionate about developing team members
• Strong desire to exceed goals with the purpose of inspiring the team
• Ability to multi-task and remain organized
• Proven experience in a leadership role.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here!

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