Job description
CHANEL is currently looking for a permanent full-time Seamstress for our CHANEL Yorkdale Boutique in Toronto.
As a Seamstress, you will provide premium tailoring services to boutique clients, maintaining the CHANEL standards in all areas. To create strong client relationships and brand loyalty by ensuring excellent client service, product knowledge and care, personal presentation and teamwork at all times.
Main Responsibilities
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Providing premium tailoring services to boutique clients
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Ensure that the Tailor Shop is kept clean and tidy at all times and that products sold are altered and/or adjusted neatly and promptly
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Maintain strong client relationships
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Respond promptly and appropriately to all queries, both by staff and clients, and ensure both are always kept informed as appropriate
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Arrange for appropriate fittings as necessary
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Offer relevant after sales care information, including the appropriate information regarding cleaning, overall care of product
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Check the quality of stock products as requested by boutique team, repairing as necessary
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Check and ensure the quality of finished alterations, ensuring cleanliness and accuracy of work
The ideal candidate for this position will have the following background:
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3-5 years of tailoring experiences
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Experience in customer service
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Strong organization and follow-up skills (essential)
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Proven ability to work in a fast-paced environment
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Excellent communicate skills, and the ability to handle multiple tasks simultaneously
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Willing to work retail business hours which include weekends and flexible to business demands, including some out of hours as required.
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Professional presentation and behavior
Although comprehensive the job description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the Boutique Director, Assistant Boutique Director, Fashion Division Director or CHANEL Head Office.
If you would like to join the CHANEL team, please send us your application today!
CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.
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