Job description

Company description

RoyalTea provides an authentic tea experience and is the one-stop-shop for imported British specialty items in Midland. We offer a slice of Britain with our speciality teas, fresh scones, clotted cream and jam in our tea room and imported specialty items in our shop.

Job description

RoyalTea on King is searching for outgoing, self-sufficient individuals who are passionate about British culture and, above all else, tea! Main duties will include greeting customers, answering questions about our products, taking orders and accepting payments, and preparing and serving tea and food. This individual is also expected to maintain a clean and well-stocked workspace and dining area. Keys to success include a positive and friendly attitude, multitasking in a fast-paced environment, and independent decision-making focused on a pleasant customer experience.

Responsibilities and Duties:

• Greeting guests and educating them about our products
• Assisting guests with purchasing goods and answering questions cordially, both in person and over the phone
• Brewing tea and preparing foods, such as sandwiches and baked goods, and serving items to guests
• Operating the Point of Sales (POS) computer and safely handling cash
• Maintaining inventory by replenishing stock in display cases, at tables, or on shelves
• Maintaining a consistently clean sales floor, kitchen, dining room, and stock room
• Maintaining a safe, social, and healthy environmental
• Adhering to all food safety regulations and quality controls
• Previous experience working in food and beverage preferred
• Food handler certification considered an asset but not required

Requirements:

• Excellent customer service and communication skills
• Commitment to customer satisfaction and service excellence
• Good team player
• Ability to multitask
• Ability to work well under pressure and in a fast-paced environment
• Ability to think on one’s feet and make autonomous decisions
• Ability to work variable hours including mornings, afternoons, evenings, weekends and/or Statutory holidays

If this sounds like you, apply to join the team!

Work Remotely

• No

Job Types: Full-time, Part-time, Casual, Permanent

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All tea room and shop assistants and guests are required to wear a mask.
Curbside pickup available.
Common surfaces are sanitized regularly.

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