Toll Service Attendant

Full Time
Orlando, FL 32807
Posted
Job description
Overview:
Shimmick/CFX is seeking a Full Time Toll Service Attendant I to be based at the University Toll Plaza - Third shift in Orlando, Florida.

At Shimmick, we are problem solvers. Creative thinkers. Innovators. We approach each project with fresh ideas and big thinking in pursuit of better answers, better outcomes, and better experiences for our clients. We are resourceful, nimble and resilient. We work hard together—and with our clients—to deliver high-quality projects that are on time, on budget and beyond expectations.
Responsibilities:
The responsibilities of this position include, but are not limited to the following:
  • Perform all work in accordance with Shimmick/CFX safety rules and requirements.
  • Perform all work in accordance with Shimmick/CFX company policy, project contract agreement, and applicable laws.
  • Being flexible to work, times, shifts and toll plazas other than home plaza preferred.
  • Responsible for collection and account records of tolls.
  • Accurately classify vehicles and process non-revenue transactions.
  • Responsible for Tour Funds and revenue collection as assigned.
  • Maintain accurate deposit and transaction funds.
  • Provide high level of courteous customer service.
  • Provide clear, courteous and accurate directional information.
  • Assist with traffic control and notification of safety hazards within toll lanes.
  • Responsible for learning all aspects of toll collections.
Qualifications:
Minimum Requirements:
  • Must have a minimum of 520 hours experience as a Toll Service Attendant (TSA) prior to being hired as a full time Toll Service Attendant.
  • Must be able to effectively communicate with customers including providing directions and assisting with safety hazards.
  • Excellent communication and interpersonal skills through current and/or past employment.
  • Must be knowledgeable of and able to provide directions to local attractions and facilities, such as airport, bus station, Convention Center, Amway Center, and hospitals.
  • Good communication skills in verbal and written English.
  • Basic computer skills are required.
Other:
  • Must be available to work other times as business needs or client requirements necessitate.
  • Valid contact number for duration of employment is required. Shimmick/CFX needs the ability to contact employees related to shift or plaza changes.
  • Routine lifting and or carrying up to 50 pounds.
  • Standing for the duration of work shift
Preferred Qualifications:
  • High school diploma or graduate equivalency (GED).
  • Some money handling experience
  • Experience with Outlook, Microsoft Word and Excel
  • Recent (within past two years) toll experience in the CFX toll system preferred
  • Willing to be trained as an ATS.
Additional Information:
  • Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
  • This position does not include sponsorship for United States work authorization.
  • Relocation benefits are not available for this position.

NOTICE TO THIRD PARTY AGENCIES:

Please note that Shimmick does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Shimmick will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Shimmick explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Shimmick.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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